Shipping policy
Processing and Delivery
Orders are processed and shipped from a fulfillment center in the United States. Most orders arrive within 5 to 9 business days of purchase. This includes processing time before the package ships.
You will receive tracking information by email once your order is on its way.
Shipping Cost
Shipping is free on all orders. There is no minimum.
Where We Ship
We ship within the continental United States. We do not currently ship to Alaska, Hawaii, or internationally.
Delays
Delivery estimates are estimates, not guarantees. Carrier delays, weather, and holiday volume can extend delivery beyond the usual window. If your order has not arrived within 14 business days, contact us through our contact page or at support@rytmahealth.com with your order number and we will look into it.
Damaged, Lost, or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, contact us with your order number and a photo. We will replace it or refund it.
Address Accuracy
Please check your shipping address at checkout. We cannot redirect a package once it has shipped. Orders returned to us because of an incorrect address can be reshipped once you confirm the correct address.
Questions
Visit our contact page or email support@rytmahealth.com.
Rytma is operated by Send It Digital Inc, 1420 Kettner Blvd, San Diego, CA 92101.